Customer Success Agent
Are you a Customer Success Agent? Become a Rhino join the #crash
We are META, more than a company a TEAM that will shake your idea about tech recruitment. Based in Évora but acting mainly in a remote way, we work with national and international partners in several areas with offices across the country.
We are a disruptive company always ‘charging down’ for big opportunities for the best professionals, through a Human 2 Human approach, we are straight to the point, always focus on transparency, making sure the well-being of our Rhinos and their professional development.
META provides you:
- A welcome kit 🎒
- Career progression 📈
- Health insurance 💙
- HBO and Spotify accounts 📺 🎧
- Coverflex 💰
- Protocols and special discounts 🤑
We are looking for a Rhino that will…
- Serve as day-to-day contact for assigned accounts;
- Review, manage and track all the requests raised via ticketing systems;
- Be proficient and proactive when managing the CRM and available ticketing systems to support both internal and external customers;
- Test the functionality and usability of new or existing software before it goes live.
The perfect Rhino will have…
- Previous experience in supporting a SaaS;
- One year at least in customer service, customer success or development teams;
- English proficiency and German or Spanish knowledge.
Join the crash! In a world of unicorns be a Rhino 📩
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